Privacy Policy
Last Updated: January 10, 2026
1. Introduction
At Invisam ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application TrueHug and our website. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
- Personal Identification Information: Name, email address, phone number, and emergency contact details.
- Health Data: Information related to medication schedules, adherence records, and periodic wellness check-ins. We do not record continuous audio or video without your explicit consent or activation of specific features.
- Location Data: Geo-location data used specifically for the Geo-Fencing and Fall Detection features to alert caregivers in emergencies.
- Device Information: Information about your mobile device, including model, operating system, and unique device identifiers.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the TrueHug service.
- To detect and alert emergency contacts in case of falls or wandering (Geo-Fencing).
- To provide personalized medication reminders and wellness insights.
- To improve our AI algorithms to better serve your needs (using anonymized data).
4. Data Security
We implement industry-standard security measures to protect your personal and health information. All sensitive data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at: